meta content= One major key to be successful in a decentralized business is the idea of Information Democracy, ID, a principle of equality that demands actionable insight for all.' name='description'/> meta content= information democracy, article marketing, application of information technology, business management' name='keywords'/> Information Democracy

Saturday, July 23, 2011

Earn $100,000plus For Your Book

Every writer fantasizes about getting that big fat advance so they can take a little dream time, write, relax, or put their kids through college. But what most writers don't know is it takes a heck of a lot of work to get to the point of being worthy of a publisher handing you the equivalent of the golden egg. Whether you're a doctor with the latest get thin quick diet or a mom who has a foolproof way to turn brats into angels, you must be willing to do the work-alot of it.

What separates the six-figure advance earners from the mid-list authors are two things.

1. They think of their book as a business.
2. They have a huge built in audience.

Think of your proposal as the business plan for your book. Your book is an integral part of your overall career which includes speaking, products, and more books. Authors are constantly in search of ways to expand their audience.

Agent David Hale Smith of DHS Literary, (he represented New York Times Best-selling author Cheryl Richardson) says he wants his authors to be financially independent people who see their book as part of a larger successful career. These are qualities he and other agents and publishers look for in their budding celebrities.

From my own experience media coaching and creating marketing plans for authors who get six figures I've found that they do three things right.


1. Six Figure Authors React Instantly.

When I asked Rich Fettke, author of *Extreme Success* to prepare the answers to the questions he thought he'd be asked by editors he was flying to New York to meet, he had them ready the next day. And yes, often editors want to meet you-if they think you're going to be their next golden boy or girl.

This instant reaction reflex comes into play later when your publicity begins. When an author's topic is hot, they're often asked to jump on a plane at a moment's notice to appear on TV, radio, take a print interview or speak at an event or charity function. If you hesitate, the opportunity vanishes.

Publishers who have invested the big bucks in you won't stand for it. And rightly so. You have an obligation to them to earn back that hefty advance (which sadly, most authors don't).


2. Six Figure Authors Speak.

Gone are the days when writers can cozy up in their garrets and write. To be a successful author today you must become a public person, and more than that, an entertaining one.

A major publishing house hired me to media coach one of their rising star authors. Her book was getting major national press-but she was dull. And they were worried that her lackluster personality would effect her book sales. We worked until she got comfortable on camera while speaking vividly in 15 second soundbites.


3. Six Figure Authors Get Media Coached.

With some media coaching you can morph into a mediagenic maven. But it does take practice and sincere commitment. If you can't afford a media coach, get out that video camera and do mock interviews with friend. A lot can be revealed and ironed out just by seeing how you appear to others on the big screen.

That said there are 5 critical elements that determine the size of your advance.

1. Your platform.
2. Your endorsements.
3. Your publicity plan.
4. Your sample chapter.
5. Your audience.


1. Your platform.

When I interviewed editors at top New York publishing houses like Simon & Schuster & HarperCollins they told me repeatedly that the most important thing a writer can have today is a strong *platform.* A platform is a plan of how you are going to reach your audience to sell books.

Prove you have a following. Publishers want to know who has bought your books or products in the past--and they want to know how many. Can you show that you have a track record of selling your goods to people across the globe, or at least in your community? Maybe you're not as far along in your career as one of my clients who is a $12,000 an hour speaker who put in his proposal the fact that his audiences range from 100-10,000 people, and he speaks 250 times per year. <




His speaking bureau typically sells his video and audio tapes to those audiences in advance when they book his talk. What you want to show is how you can secure sales in large quantities to people you know will buy from you-because they have bought already. Or how audiences similar to the ones who have purchased are primed to buy your book.


2. Your endorsements.

To instantly establish your stature put these accolades on page number one so they're the first thing an agent or editor sees. Endorsements need to be from celebrities, best- selling authors and well-known experts in your field.

Show that you're respected in the world. Endorsements show that high-level people believe in you, that you're a good bet. They also go on your book cover jacket and help sell your book-and in today's competitive marketplace it's essential. Don't say you're *actively seeking endorsements.* Leading with the endorsements makes sure an agent or editor gets that you're a big shot-or soon will be.

One secret that many authors don't know is the best blurbs are written by the writers themselves. Don't expect famous people to read your tome. They don't have the time or the desire. And please don't send your book to them unsolicited. Ask permission. Then do the work for them and ask them to sign off on that perfect gem-the one you've written-touting the marvels of your work.


3. Your publicity plan.

Publishers are looking for people who know how to promote themselves and will take responsibility for doing it themselves.

Map out your strategy for selling books. Are you giving keynotes, seminars & workshops to hundreds of people every month? How many people subscribe to your online newsletter, visit your web site, buy your products? Do you have big name clients who will host seminars at their companies for you where you're guaranteed to sell books?


4. Your sample chapter.

*Once you've established that the author has some sort of a platform, that they have some voice in the world beyond their circle of friends, I go straight to the sample chapter,* says Kelly Notaras, a Senior Editor at Hyperion.

Prove you can write. *I want to know if they are a good writer, because an agent can tinker away with the rest of the proposal and make it sound really good,* Notaras says.

What if you're not a great writer? Hire a ghost writer. Remember platform is non-replaceable. You, the personality, the presence, is what publishers are investing in. Good writing can be bought. Star quality can't.


5. Your audience.

Prove you have a media track record. Who knows you already? What magazines have your written for or appeared in? What TV and radio shows have you been a guest on? Are those producers aching to get you back on their shows as soon as possible? Do you have established relationships with them? You guarantee to a publisher that you'll reach your audience by showing who you have successfully reached in the past.

If you haven't done much media and aren't yet well-known in the public the quickest way to do so is to join PR Leads, (a service that reporters and producers use to send out queries (requests) to interview experts for stories they're working on.)

They are typically on tight deadlines so you need to respond as soon as the queries hit your email inbox. As founder Dan Janal says, *Reporters don't care if you work for a Fortune 500 company. If they need an expert and you can show them you are one, that is all they care about.* Using this service you can become an instant expert in a matter of weeks and build your platform in short order.

Once you can say you've done a lot of media and you plan to do more of the same type of media you've had success with in the past, you'll be on your way to creating an impressive impression-one that says that you've got 6 figure author potential. http://Infosdemocracy.com

Tuesday, July 19, 2011

How Do You Afford A Receptionist?

My answer. You can't NOT afford a receptionist. I didn't have one for about 5 years so I know how it is. The day I quit interrupting my clients to answer the phone and quit running behind because I had to book appointments and quit losing clients because I was so backed up I couldn't give them that undivided attention.

That's when I saw the light. I couldn't afford not to have one. I didn't have to worry about how I was going to pay for her because she immediately paid for herself. Your receptionist is your most valuable position in your salon.

They can produce more money than anyone behind the chair. Your receptionist must be trained and I can't tell you everything here but this is a few benefits you will see right away.

1. An increased level of customer service. You will train them to ask every client if they would like a cup of coffee or whatever beverages you have to offer.

2. They will greet the client professionally within 3 seconds so the client feels welcomed.

3. They will let the stylist know their client is here and deliver any message the stylist may have for the client.

4. They will have the client fill out their questionnaire.

5. input their info in the computer.

6. Make out their thank you and referral cards.

7. Give the client a proper check out.

8. Answer the phones and field or make appointments so know one is interrupted.

9. Do thorough check outs.

10. Make sure the client pre books which result in more $s at the end of the year. Because people always take longer to call and book from the time they really need to come in.

11. More retail sales because they will ask every client how they are doing today on their products. This is just to name a few ways.

(rental) Educate your renters on all the benefits listed above. I'm sure they will see the light also. If everyone splits the cost it's only a few dollars. Start incorporating the benefit of a receptionist into the price of the rent on everyone you hire from this day forward. Advertise that you provide "assistants & receptionist" to your renters. It's impressive. http://Infosdemocracy.com

Monday, July 18, 2011

The Dangers Of Thinking Too Big And Too Broad

Planner before him… he sits puzzled… wiping sweat from his brow. Fighting off an overwhelming feeling of combined fear, wonder, dread and ambition he slowly flips through the pages as he watches the clock counting the hours left in the day. Twenty-four of them – twenty-four hours a day is all he has. How should he spend them?

Should he finish the website launch that is so close to being completed, or should he work on the e-book that is sure to replenish the dwindling balance in his bank account?

If that site gets indexed by the end of the month, surely the advertising dollars will compensate for the software programmer he hired for product development, but without the money the product launch won't happen. If he wants that e-book finished he'll have to do it himself, no money is left to outsource it. The domain for the content site is about to expire. Should he give it up or renew it?

Distraught, he decides to take the weekend off. Maybe a little leisure time will help him to think clearer.

Internet marketing is so filled with opportunity and it is still evolving, so constantly new possibilities for making money online arise. It is so easy to get caught up in the potential, starting a new project before a previous one is finished, deciding that a new idea is better than an old one…

The result is becoming financially strained, motivationally misdirected and physically and mentally worn out, all the while accomplishing nothing.

Each and every project you pursue demands focus and dedication. If you are going to make it happen, you've got to commit the resources, both time and money, and see it through.

As new ideas and opportunities arise take note of them, but don't go off on a tangent trying to bring them to fruition when you've already got all your irons in the fire. Thinking too big and too broad leads to spreading yourself too thin and, ultimately, to failure in e-business.

Think about it for a moment. If you aspired to open a brick and mortar muffler shop in your town, would you even consider buying into a restaurant franchise before the shop was established?

Not likely. Why?

Because opening a muffler shop and a restaurant simultaneously would place too much of a demand on your resources – both your time and your finances. While it may be easier and less expensive to start on online marketing venture, the concentration required is equivalent. So always take that into consideration and your success is sure to unfold before your eyes. http://Infosdemocracy.com

Seven Ways to Make Your Customers Feel Important

Two important pre-reading notes: Before you chose to read or not read this article, let make two things clear. Everyone has Customers. Even if you work in an internal staff department in a large firm, you have Customers. They are the people you provide work to. And second, don't be put off by the term Customer. Maybe you call them Clients, Students, Patients, or (heaven forbid!) Users. If one of those words works better for you, read that word every time you read Customer. Now that I have eliminated your reasons for not reading, please continue . . .

We can read lots of books and articles about Customer Service strategies and how to build processes that will serve Customers more successfully. All of these things are valuable, but if we put all of our focus on processes, systems, strategies and procedures we may lose track of something very important.

Customers are people first.

This means that each of your Customers, like everyone else, wants to feel important. It a universal truth - we all want that feeling, and will gravitate towards those that make us feel that way.

Hint: Having Customers gravitate towards you is a very good thing.

Here are seven ways that you as an individual, regardless of any corporate policies or systems, can make Customers feel more important, written from the Customer's perspective:

Please use my name. I know I may have a Customer or registration number and that I might need to give that to you. But I also know that once you put that number in the system, you know my name. Use it. If I hand you my credit card, now you know my name too. Please use it.

I want to be a part of the "in" crowd. That's why I like being invited into Frequent Flyer clubs, frequent buyer clubs or anything that provides me with discounts, special services, education or surprises. If you have this kind of club, invite me to join. If you don't have one yet, please think about starting one.


Ask me for my advice. I have an opinion, and if asked in the right way, at the right time, when I know you really care about the answer, I'll give you that advice. Opinion cards may be OK, but I would love to be asked personally. Give me the chance to tell you what I think, and I'll reward you with more of my business. I don't often get asked for my opinion and it feels good. And who knows, you might even get a great idea for a new product or service.

Acknowledge me. I know you are busy sometimes. I can see the line. I even understand that your system might be down, or that you have five people in the phone queue. I've been there, I work too. But when I call or come by, acknowledge that I am there and let me know you are glad I'm in the line. A smile and a hello, or a "We'll be with you shortly" will go a long way. Acknowledge me and I'll understand. Ignore me, and well, how do you feel when you've been ignored?

Surprise me. A little extra something with my order or a hand written note would be nice. A special discount "just because" or a free sample of dessert. It doesn't have to be a big thing, and it doesn't have to be every time. If you get a good surprise, do you want to share it with others? Me too.

Apologize. I hate it when people try to prove they were right, or don't mention that fact that the order is three days late, or the surcharge can't be removed, or the item is out of stock. But again, I know things do happen. When things do go wrong though, please give me a simple apology. Here's the funniest thing. When you make a mistake, and then apologize (perhaps even including a surprise of some sort) I'll love you more than ever. Apologies and good service recoveries are so rare that you can take my dissatisfaction and turn it into loyalty, if you will do this right.

Listen. Most all of the other things I've told you require you to listen. I can tell when you are really listening to me and that makes me feel very good – because true listening is rare, sometimes even at home. Listen to my concerns. Listen to my ideas. Listen to my order, so we don't have any misunderstandings. When you really listen, you can't believe how good that makes me feel.

All of us can do most of these things each day. When we do we will make our work more enjoyable, easier, and quite likely will begin creating legions of loyal Customers immediately.

And before you go, read these seven things again, with the voice of one of your Customers in your head, as a reminder of how you can make each of your Customers feel more important. http://Infosdemocracy.com

Secrets To Affiliate Marketing List Building

The Money is in the List?

I am sure that you have heard this before. If you are involved with Internet marketing, you have probably heard it over and over again. But, Is it True?

Absolutely!!

I am involved with affiliate marketing and the great thing is that you do not need a product to begin making money. There are thousands of viable products available that you can make a great income on.

Whatever your interest or your niche is, there are plenty of products waiting for you to make money with. There is also plenty of room for you to create and promote your own product. Provided of course that it is a good one.

As for affiliate programs, they are very simple to get started with. You just need to sign up for their affiliate program, promote it, and watch the money start rolling in (hopefully). This is all great, but then what? Most likely you would find another product and start all over again.

What if, when you find or create this new product, you already have hundreds or thousands of people to instantly tell about it? You can shoot them a quick email and have immediate money in your pocket. Then you can start advertising this product and create even more people for your next great idea. As you can imagine, this process can take on a snowball effect. Before you know it, your primary income will be from your online business. Now you can work from home!

How do you go about starting a list?

One of the best ways is to create a squeeze page. This is a simple one page website that is designed to capture your visitors name and email address. You can do this by offering a free report, a free subscription to your newsletter, or both.

Once you have their information they are added to your auto responder and they are a part or your list. At this time you would redirect them to your affiliate product website or to your own website with a link.

You have now created a potential customer for your current and your future products.

When you start to email them regularly make sure that you are offering them something of value. Some ideas include: useful information, free reports, free software, and creative ideas that you come across.

You can than suggest your product and offer a link to your product or affiliate page. Build up your product with a strong sales message and watch the sales start pouring in.

One piece of advice, do not oversell to your list. This is a very valuable resource and should not be jeopardized.

You need to give good solid information and only promote worthwhile products. Treat your list as a group of friends that you want to help with the information that you are providing. Not as another dollar in your pocket. Just follow the golden rule and treat your list as you would want to be treated and you will be on your way to success. http://infosdemocracy.com

Recognizing "Smart" Performance Can Be Difficult

The monthly performance recognition awards have come round again but, once more, Fiona White is sure she won't be featuring. Fiona is a consistent administration worker. She is well organized and clears her desk of the day's work without making fuss or having 5-minute panics like some of the others seem to do. She often helps these people out because she has enough control over her own work to be able to reschedule things. However she is not a high profile earner for the company. She'll never make the big sales, negotiate the mega-deals or save the business thousands through the work that she does. She knows she is one of the better performers in her field but does anyone else?

Ever since the advent of 'time and motion' studies there has been an understanding of the difference between working hard and working smart. Some individuals prefer to work in a state of chaos. It provides them with the challenge that perhaps the job does not. They can battle disorganization instead of strolling along doing the job. Making substantial achievements for them always has the appearance of running a marathon.

Smart workers, on the other hand, may appear to be doing the equivalent of cycling downhill with their feet on the handlebars because they have the job so well structured. They know that both sets of results, from the hard and the smart approaches, have equivalent value and they would be very unhappy if their sweating co-worker was rewarded with praise and they were not.

The people working at the coal face of the business often know how to get results that will attract recognition. That they don't do this permanently is a reflection of their motivation and their understanding of the market value for their effort. This can be seen most clearly where staff are paid minimum wage. If more effort can achieve greater income through bonuses, overtime or a performance recognition system they would prefer to utilize this rather than make themselves more efficient

These views of performance might provide a confusing picture but all they really do is prove that a "job well done" must be seen in context. A coat of paint never did cover up poor workmanship and most jobs can be broken down into the important stages of:

planning and preparation
material sourcing and processing
component production
quality checking components
product assembly
function testing
quality checking product
packaging
delivery

Even a written document, a software program or a product design has to follow these steps otherwise the whole thing will come back and bite your ankles.

Good performance worthy of praise will inevitably be a subjective judgment; however checking back to make sure that the relevant steps have been followed will help to put things in perspective.

Fiona White's manager would need some pretty sophisticated radar to discover how well she was really working because, let's face it, she may never get round to self-promotion.  http://Infosdemocracy.com

Customer Service Leads to Customer Loyalty

All customers want and expect superior customer service, and it is all too important that we give it to them. Otherwise, our competition will.

Your customer doesn't want to be treated like another statistic along an assembly line. They want to be treated with respect. It is very important that your customer realizes just how important their business is to you.

Imagine if you were a daily customer at a bank, restaurant, or some other establishment. And every day that you walked in, a sales associate would take care of your business, than hurry you out the door, without so much as a hi, bye, or even making eye contact for that matter.

Okay, so you don't necessarily go to these places to make new friends, but you would think that the experience could be just a little bit positive.

Maybe this isn't enough to make someone take their business elsewhere. However, it just might if they were approached by your competition, and your competition gave them an idea of just how the grass can be greener on the other side, and managed to swipe that customer from you. And if they did, would you even realize it?

The most important thing to your customer when doing business is customer service. People want to be treated with respect. They want to be addressed by name, they want their phone calls returned, and they want their problems resolved in a timely fashion.

Customer service, believe it or not, is more important to people than the amount of the product, or the over all fees' they have to pay.

So before you discuss pricing, give them great customer service up front.

When I was in banking, I had an elderly couple take their business to a new bank that just opened across the street offering all kinds of special promotions at their grand opening. They happened to be very good customers of mine, and they were sad to go. They told me that the new bank was able to offer them the same products I could, except the products were free.

I told them that although the products may be free, they would never experience the customer service there that they received here.

They understood, but left by telling me that it just made economic sense for them to leave.

A month later, they came back. Needless to say, they were not happy with the other bank's customer service.

I wasn't at all surprised and was only too happy to have them back.

Excellent customer service is a great way to build customer relationships, and also build customer loyalty.


When I say customer loyalty, I mean they won't be so quick to jump ship when approached by your competitor.

People love to have the peace of mind that whatever product or service they have with you is secure with you. They like knowing that if ever there is a problem, or if they have a question, you will be there to resolve their issue, regardless of what it may be.

Excellent customer service also leads to loyalty because if your customers like the way you treat them, they will be happy to refer their friends and family to you.

Providing excellent customer service to gain loyalty is quite easy. People love to be greeted by name along with a smile. They love to have their problems resolved quickly, so make sure they know that they can depend on you. They like to have their phone calls returned, so return them.

Customer service is key to retaining your customers, and obtaining all of their business. It is also a great way to obtain referrals from them.

Trust me, treat your customers the way you would treat your friends or family and they will stick with you forever, and provide you with a lot of business. Good luck.

This article may be reproduced by anyone at any time, as long as the authors name and reference links are kept in tact and active. http://Infosdemocracy.com